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Membership FAQs and Conditions:
WHAT’S INCLUDED IN MY SEA LION MEMBERSHIP?
Unlimited out front, local, extended local and Mexico trips, air fills, any rental gear needed for boat trips, 20% off Waterhorse Charters merchandise, and exclusive invitations to special events. No guided shore diving or Nitrox fills are included with any membership tier.
WHAT’S INCLUDED IN MY GARIBALDI MEMBERSHIP?
Unlimited out front and local trips, air fills, any rental gear needed for boat trips, 20% off Waterhorse Charters merchandise, and exclusive invitations to special events. No guided shore diving or Nitrox fills are included with any membership tier.
WHAT TRIPS CAN I JOIN?
You can join unlimited open boat trips within the particular month as long as they’re part of your tier. You can’t join any private charters. If a trip is out of your tier limits, you can pay the difference to join that trip.
AS A MEMBER, DO I GET PRIORITY?
You don't get priority and spots are filled on a first come first serve basis. The maximum number of members on a Humboldt trip is eight. If you book after this limit is reached, you will be placed on a waitlist before your reservation is confirmed. On Camarão trips, members are “stand by” divers: your reservation will only be confirmed if the trip doesn’t sell out.
WHEN AM I GOING TO BE CHARGED?
Once you start your membership, your credit card will automatically be charged on a monthly basis on the same calendar day you made your first payment.
HOW CAN I CANCEL MY MEMBERSHIP?
You can cancel your membership at any time by calling us at (619) 224-6195 or emailing us at email@example.com. Membership plans have a 3-month minimum commitment.
HOW CAN I BOOK A TRIP AFTER I BECOME A MEMBER?
Every last weekend of the month, you will receive an exclusive promo code via email that you can use on your online bookings for the following calendar month. This promo code can only be applied to one boat seat per trip.
WHAT HAPPENS IF I HAVE TO CANCEL A TRIP?
You can cancel any trips 3 or more days before your trip through the booking system or by contacting us. Every calendar year, you are allowed: a. One no-show/no-call & b. One cancellation within 2 days before the trip. No-shows or last-minute cancellations after that will result in a $39 penalty fee. Trips can be rearranged or canceled by us without prior notice. You will receive a change or cancellation email if that’s the case.